Legal

Cookie Policy

Last updated: January 1, 2025

This Cookie Policy explains how KSA Rides uses cookies and similar technologies when you visit our website. It tells you what cookies are, why we use them, and how you can control them.

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. Cookies cannot run programs or deliver viruses to your device.

2. How We Use Cookies

KSA Rides uses cookies to:

  • Keep you signed in to your account across sessions
  • Remember your language and currency preferences
  • Understand how visitors use our website (analytics)
  • Improve website performance and loading times
  • Display relevant content and prevent repeated messages
  • Support fraud prevention and security monitoring

3. Types of Cookies We Use

Strictly Necessary Cookies — essential for the website to function. These cannot be disabled.

Cookie NamePurposeDuration
session_idMaintains your login sessionSession
csrf_tokenPrevents cross-site request forgery attacksSession
booking_cartPreserves your booking details during checkout1 hour

Performance & Analytics Cookies — help us understand site usage.

Cookie NamePurposeDuration
_gaGoogle Analytics — tracks visitor sessions2 years
_gidGoogle Analytics — distinguishes users24 hours
_gatGoogle Analytics — throttles request rate1 minute

Functional Cookies — remember your preferences.

Cookie NamePurposeDuration
language_prefStores selected language (EN/AR)1 year
currency_prefStores selected display currency1 year
cookie_consentRecords your cookie preferences1 year

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. These include:

  • Google Analytics — website traffic and behaviour analysis
  • Stripe / Payment processors — secure payment handling and fraud prevention
  • Intercom / Live chat — customer support widget

These third parties have their own privacy policies and we have no control over how they use the data they collect.

5. Managing Cookies

You can control and manage cookies in several ways:

Browser settings: Most browsers allow you to refuse or delete cookies via their settings menu. Disabling strictly necessary cookies may affect the functionality of the KSA Rides website.

Our consent banner: When you first visit our site, you can choose which non-essential cookie categories to accept or reject via our cookie consent banner.

Opt-out tools: You can opt out of Google Analytics tracking by visiting tools.google.com/dlpage/gaoptout.

6. Do Not Track

Some browsers include a “Do Not Track” feature. KSA Rides currently does not respond to Do Not Track signals, but we respect your cookie preferences set through our consent banner.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements. We will notify you of significant changes by updating the “Last updated” date at the top of this page.

8. Contact Us

For questions about our use of cookies:

Email: privacy@ksarides.com
Phone: +966 11 000 0000